Diane Harris
I would like to thank everyone who helped to find and plan my holiday for 8th July to Sierra Marina this morning. Excellent customer service and well done to all involved.
Many thanks from a very satisfied customer.
Kind regards
Diane Harris
Solihull, UK
Mrs Tania Williams
Hi
We have just returned from a week at the Alpine Centre (Easter 2007) in Austria and as I have a few moments, I just thought I'd like to say THANK YOU.
As a family of six with our children ranging in ages from 313, I have to admit that I found the idea of a skiing holiday a bit daunting, especially as my youngest child, Christopher, was taken ill just two days before our departure. It was clear that Christopher and I were unlikely to be doing much skiing and that we were likely to be spending quite a lot of time at the resort.
I need not have worried. We had arranged transfers to and from the resort and were met at the airport for the journey to it. From that point on we were made to feel extremely welcome with every member of the resort staff being prepared to give just that little bit extra to make us feel at home.
We had booked half-board accommodation, and the meals were excellent and catered for every member of our family. We did not hire a car but relied on the shuttle service provided by the resort to get to and from the slopes, which proved cost effective and very efficient. We hired ski equipment and booked ski school at the resort ski shop, which was very easy and convenient. The snow was good and each of the skiers in our party, ranging from our five-year-old to my husband who is an experienced skier, had a great time.
As soon as he was well enough, Christopher and I took full advantage of all the other excellent amenities at the resort. The pool was a big hit with all my children, as was the children's playroom with the younger two. With the advice and encouragement of the staff at the resort we ventured out using public transport to see the wider area, visiting the lake at Zell am See and the pretty shopping area.
We genuinely had a wonderful holiday and would very much like to thank the Alpine Centre and its hard-working staff for making our holiday very special.
Yours sincerely
Mrs Tania Williams
Dunstable, UK
John S Sinclair
Club La Costa, "tcq", Manager/Manageress
My wife and I would like to thank you and your travel group staff, especially two young ladies who dealt with our wish to visit Barcelona as a celebration of our 45th wedding anniversary. The two young ladies – Pamela and Melanie – were so patient and understanding, they listened fully to our request before putting us at ease with their best advice and suggestions.
Rita and I are long time members of CLC, going back over 20 years, when Las Farolas was first established. We have never regretted being part of CLC and we have found the staff throughout all these years, as they say "second to none".
Pamela and Melanie are a fine example of how CLC staff deals with all kinds of customers.
You as Manager/Manageress can only be proud of these two young ladies, maybe I am wrong in suggesting, but could you please thank them very, very much from the Sinclairs.
Club La Costa, "tcq", thank you.
John S Sinclair
Edinburgh, Scotland
DG Oxford
We have just returned from our prelude holiday in Spain, and I must congratulate you on the following:
The rooms = excellent
The restaurants = very good value
The rep that helped us with our new deal, Martin, was very clear, concise and very in depth, leaving us in no doubt at all about the benefits of joining Club La Costa.
Thank you very much for our restful and peaceful holiday – just what we both needed – and here's to many more of the same.
DG Oxford
Stoke on Trent, UK
Colin Boxall-Hunt
This email is from a satisfied client to thank the Travel Club for excellent service from all the Staff with whom I have dealt, the latest being Mrs Pamela Cochrane. They are all invariably cheerful, courteous, and efficient.
Many thanks from
Colin Boxall-Hunt
Exeter, UK
J Stringer
Dear all at Hustyns resort
My family and I have just returned from a really wonderful week’s holiday over Easter and I would like to take this opportunity to thank all concerned for the accommodation, gardens and general ambience of whole resort.
Should it be possible, I will try to arrange another week with you.
Once again, thank you and keep up the good work.
Yours sincerely
J Stringer
Warrington, UK
